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Employee Recognition Program

Help celebrate the great work done at MCO!

Get Involved!

Participate in focus teams working to improve MCO

MCO Cares

Helping MCO Employees to Deliver Exceptional Customer Service

The Customer Service Program

Our purpose is to delight and value each guest with the finest airport experience in the world.

 Safety:

Remain mindful of surroundings and stop unsafe behaviors.

 Comfort:

Pick up trash or report an area in need of attention.
Display appropriate body language and use a calm tone of voice.

 Ease:

Make eye contact and smile.

 Speed:

Proactively offer assistance to next step in journey.

Get Involved

MCO offers multiple teams for employees to join. Joining these teams allows MCO employees the opportunity to get more involved in airport processes and development including customer care, environmental awareness and more!

Resources

Recognition Program

The Employee Recognition Program at MCO allows employees of MCO to recognize the exceptional work of other employees.

Social Media #MCOcares

Tuesday, January 6th, 2026 at 4:46pm
DYK: The Hidden Disabilities Sunflower Lanyard Program is available at MCO? The lanyard assists travelers to self-identify in a discreet manner to others, that they may require additional support while passing through. 🌻More information: https://t.co/jZa1z3QF4y. https://t.co/e6FutZb0HK MCO photo
Monday, January 5th, 2026 at 3:46pm
Paws up for Csipi-Simjee! 🐾 TSA has released its 2026 K9 Calendar, celebrating the agency’s explosives detection K9s serving at airports across the country - including MCO’s Csipi-Simjee! Fetch your digital copy for free at: https://t.co/nUOa36si5h https://t.co/vKASbLAoRM MCO photo
Monday, January 5th, 2026 at 10:47am
Did anyone catch the supermoon this weekend? Haters gonna say it’s photoshopped. https://t.co/SoBzyqpkAJ MCO photo

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