Job Type
Description and Instructions to Apply
Customer Service Agents (Ambassadors) and Leads will direct, guide, and assist passengers, visitors, and all airport employees via customer service-related functions. Your workday will include providing up-to-date and accurate information and wayfinding, awareness of potential opportunities to provide this service and reporting any facility and stakeholder issues in their designated and assigned areas. Leaders will be responsible for assigning work or designating work areas to fellow ambassadors and act as a point of contact among specific groups or areas of work when a small team is present.