MCO Cares

FAQs

How can I sign up for Airport communication emails?

Go to the section of the homepage where you can sign up for updates.

How can I recognize an employee?

The Recognition Program is designed to encourage airport employees to recognize other airport employees within the airport community for outstanding performance. Whether an employee goes above and beyond by demonstrating our Common Purpose or represents the key behaviors of the customer service framework, their dedication deserves recognition and acknowledgment.

Take a moment to recognize excellence when you see it. Simply click link below to recognize and airport employee.

Recognize an Employee

How can I get my Recognition Lapel Pin?

Contact us at airportcommunication@goaa.org to arrange pick-up. Please include your first and last name and the month that you were recognized.

Where can I find the latest Pocket Guide?

Each month the revised version of the Pocket Guide will be available on this website.

Pocket Guide

Where can I make suggestions to improve the airport experience for employees or guests?

See the I-Port section of this website for instructions on how to make suggestions for MCO.

I-Port

Where can I find information about conducting business with the airport?

Visit our website: https://flymco.com/airport-business/business-opportunities/

How can I make an appointment to get an airport badge?

Everything you need to know about Access Control and the Airport ID badging process can be found here: https://www.flymco.com/airport-business/access-control/

Click the link below to schedule an appointment to renew your airport badge;

Schedule an appointment to renew your airport badge

How can I share feedback regarding the Employee Parking Lot?

We welcome your comments and suggestions at https://flymco.com/feedback/

I see something that needs maintenance, how do I report it?

To ensure a safe and well-maintained environment for everyone, it's important to report any maintenance needs promptly. If you notice an issue, whether it's a leaky faucet, a flickering light, or something more urgent, please contact us at 407.825.4000 so we can address the maintenance need efficiently.

Where can I find airport statistics?

Traffic Statistics and a Fact Sheet can be found here: https://flymco.com/airport-business/traffic-statistics/

How do I get the MCO App?

You can download it here: https://flymco.com/mco-app/

How do I apply for a job with GOAA?

To view and apply for current posted vacancies at GOAA please click the GOAA Careers link below.

GOAA Careers

How can I watch a GOAA Board meeting?

Click the link below to get more information about how to watch upcoming meetings.

GOAA Board meeting

What should I do with lost items in the airport?

Lost and Found office locations and hours of operations:
Terminal A Level 1 (Ground Transportation) from 7:00am – 7:30pm daily
Terminal C Level 1 (Ground Transportation) from 8:00am – 4:00pm daily.
For more information about lost and found, please click the link below.

Lost and Found