Employee Recognition Program

Help celebrate the great work done at MCO!

Get Involved!

Participate in focus teams working to improve MCO

MCO Cares

Helping MCO Employees to Deliver Exceptional Customer Service

The Customer Service Program

Our purpose is to delight and value each guest with the finest airport experience in the world.

Β Safety:

Remain mindful of surroundings and stop unsafe behaviors.

Β Comfort:

Pick up trash or report an area in need of attention.
Display appropriate body language and use a calm tone of voice.

Β Ease:

Make eye contact and smile.

Β Speed:

Proactively offer assistance to next stop in journey.

Get Involved

MCO offers multiple teams for employees to join. Joining these teams allows MCO employees the opportunity to get more involved in airport processes and development including customer care, environmental awareness and more!


Recognition Program

The Employee Recognition Program at MCO allows employees of MCO to recognize the exceptional work of other employees.

Social Media #MCOcares

Monday, December 5th, 2022 at 3:57pm
Everything they brew, they brew it for you! 🍻 If you're looking to grab a cold one, stop by @orlandobrewing. Try locally-made, quality craft beers and enjoy a pour before your flight.
πŸ“ Terminal C, near Gates 230-239
⌚5am – last departing flight
🍺 https://t.co/mVcG8NxXqt https://t.co/rdTuu8lwDy
MCO photo
Monday, December 5th, 2022 at 10:30am
Glowing up, up, and away towards a week of AAdventure! ✈️ https://t.co/E7KavsVmDd MCO photo
Sunday, December 4th, 2022 at 10:30am
🧦 #NationalSockDay giveaway 🧦
For a chance to win, quote tweet this with #MCOsocks & your favorite pattern: Airside Carpet, Sunset Tower, Tower, Annie, Terminal C, MCO Paw Pilots, or Florida Life. Entries valid today only; 5 winners will be randomly selected & contacted via DM. https://t.co/GkQVbmWEjG
MCO photo
Saturday, December 3rd, 2022 at 2:11pm
Parking Update 🚘

Terminal Top βœ…
Garage A βœ…
Garage B❌
Garage C❌
North Park Place Economy Lot βœ…
South Park Place Economy Lot βœ…

For parking updates, please pay attention to dynamic roadway signs upon airport approach or visit: https://t.co/pHFDUyV2cq https://t.co/zHOBeHqDnv
MCO photo
Friday, December 2nd, 2022 at 4:30pm
Forgetting a neck pillow: 🟒βšͺβšͺβšͺβšͺ
Grabbing one & more: 🟒🟒🟒🟒🟒
Check out @Tripadvisor at Terminal C! From luggage tags to electronics to snacks, they have just what your adventure needs.
πŸ“ Terminal C, Palm Court
⌚ 4:30am – Last Departing Flight
πŸ¦‰ https://t.co/SrMns5gjuy https://t.co/VDtjztwfHd
MCO photo


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