MCO Cares
Helping MCO Employees to Deliver Exceptional Customer Service
The Customer Service Program
Our purpose is to delight and value each guest with the finest airport experience in the world.
Β Safety:
Remain mindful of surroundings and stop unsafe behaviors.
Β Comfort:
Pick up trash or report an area in need of attention.
Display appropriate body language and use a calm tone of voice.
Β Ease:
Make eye contact and smile.
Β Speed:
Proactively offer assistance to next stop in journey.
Get Involved
MCO offers multiple teams for employees to join. Joining these teams allows MCO employees the opportunity to get more involved in airport processes and development including customer care, environmental awareness and more!
Resources
Recognition Program
The Employee Recognition Program at MCO allows employees of MCO to recognize the exceptional work of other employees.
Social Media #MCOcares
Monday, December 5th, 2022 at 3:57pm
Everything they brew, they brew it for you! π» If you're looking to grab a cold one, stop by @orlandobrewing. Try locally-made, quality craft beers and enjoy a pour before your flight.
π Terminal C, near Gates 230-239
β5am β last departing flight
πΊ https://t.co/mVcG8NxXqt https://t.co/rdTuu8lwDy
Everything they brew, they brew it for you! π» If you're looking to grab a cold one, stop by @orlandobrewing. Try locally-made, quality craft beers and enjoy a pour before your flight.
π Terminal C, near Gates 230-239
β5am β last departing flight
πΊ https://t.co/mVcG8NxXqt https://t.co/rdTuu8lwDy
Monday, December 5th, 2022 at 10:30am
Glowing up, up, and away towards a week of AAdventure! βοΈ https://t.co/E7KavsVmDd
Glowing up, up, and away towards a week of AAdventure! βοΈ https://t.co/E7KavsVmDd
Sunday, December 4th, 2022 at 10:30am
𧦠#NationalSockDay giveaway π§¦
For a chance to win, quote tweet this with #MCOsocks & your favorite pattern: Airside Carpet, Sunset Tower, Tower, Annie, Terminal C, MCO Paw Pilots, or Florida Life. Entries valid today only; 5 winners will be randomly selected & contacted via DM. https://t.co/GkQVbmWEjG
𧦠#NationalSockDay giveaway π§¦
For a chance to win, quote tweet this with #MCOsocks & your favorite pattern: Airside Carpet, Sunset Tower, Tower, Annie, Terminal C, MCO Paw Pilots, or Florida Life. Entries valid today only; 5 winners will be randomly selected & contacted via DM. https://t.co/GkQVbmWEjG
Saturday, December 3rd, 2022 at 2:11pm
Parking Update π
Terminal Top β
Garage A β
Garage Bβ
Garage Cβ
North Park Place Economy Lot β
South Park Place Economy Lot β
For parking updates, please pay attention to dynamic roadway signs upon airport approach or visit: https://t.co/pHFDUyV2cq https://t.co/zHOBeHqDnv
Parking Update π
Terminal Top β
Garage A β
Garage Bβ
Garage Cβ
North Park Place Economy Lot β
South Park Place Economy Lot β
For parking updates, please pay attention to dynamic roadway signs upon airport approach or visit: https://t.co/pHFDUyV2cq https://t.co/zHOBeHqDnv
Friday, December 2nd, 2022 at 4:30pm
Forgetting a neck pillow: π’βͺβͺβͺβͺ
Grabbing one & more: π’π’π’π’π’
Check out @Tripadvisor at Terminal C! From luggage tags to electronics to snacks, they have just what your adventure needs.
π Terminal C, Palm Court
β 4:30am β Last Departing Flight
π¦ https://t.co/SrMns5gjuy https://t.co/VDtjztwfHd
Forgetting a neck pillow: π’βͺβͺβͺβͺ
Grabbing one & more: π’π’π’π’π’
Check out @Tripadvisor at Terminal C! From luggage tags to electronics to snacks, they have just what your adventure needs.
π Terminal C, Palm Court
β 4:30am β Last Departing Flight
π¦ https://t.co/SrMns5gjuy https://t.co/VDtjztwfHd
Gallery
