Description and Instructions to Apply
Allied Universal is looking to hire an Account Manager. The Account Manager is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required.
On-Site Manager
The Contractor shall designate an On-Site Manager who shall carry out the day-to-day obligations of the Contractor under this Contract. The Authority requires the On-Site Manager be a full-time employee, locally based, and exclusive to this Contract. The On-Site Manager shall have overall authority for this Contract, and the authority required to act on the behalf of the Contractor in the performance of this Contract. This individual must be the senior member of the security force and shall be responsible for coordinating and directing the activities of the Supervisors and the Monitors.
2.2.11.1. The On-Site Manager may vary his/her work hours to provide for overall supervision of the security force; however, the chargeable hours for this position shall not exceed the authorized daily staffing level listed in the authorized personnel table, Section 2.3.1. All instructions and notices given by the Authority to such On-Site Manager shall be as binding as if given to the Contractor, and all statements made by such On-Site Manager shall be as binding as if made by the Contractor.
2.2.11.2. The On-Site Manager shall attend coordination meetings, scheduled from time to time by the Authority, to review the Contractor's compliance with the Authority's Standard Operating Procedures (SOPs)/Post Orders and when follow-up action, if any, is required to correct identified deficiencies in Contractor's performance.
2.2.11.3. The Contractor shall advise the Authority in writing of the name and qualifications of its intended On-Site Manager, at least two (2) weeks before hiring any substitute or replacement of the proposed or existing On-Site Manager. The Authority shall have the right, in its sole discretion, to approve or reject any new On-Site Manager selected by Contractor. The On-Site Manager shall meet the following minimum qualifications:
2.2.11.4. all the minimum requirements for Assistant Manager, as listed in Section 2.2.10;
2.2.11.5. have three (3) years of security management experience, i.e. law enforcement, military or security professions, security supervisory experience required;
2.2.11.6. Bachelor’s degree in security administration, public administration or related field or any equivalent combination of education, training
and experience that provides the requisite knowledge, skills and abilities to manage a security activity.
2.2.11.7. be available for emergency response 24 hours per day, seven days per week; and
2.2.11.8. must currently have a State of Florida Class “MB” Security Agency Manager License.
2.2.10. Assistant Manager
The Contractor shall provide a minimum of one (1) On-Site Assistant Manager who shall assist the On-Site Manager in the Contractor’s operations at the Airport under the direction of the On-Site Manager. The Authority requires the On-Site Assistant Manager be full-time, locally based, and exclusive to this Contract. All instructions and notices given by the Authority to the On-Site Assistant Manager shall be as binding as if given to the Contractor, and all statements made by the On-Site Assistant Manager shall be as binding as if made by the Contractor when the On-Site Assistant Manager is acting in the capacity of the On-Site Manager.
2.2.10.1. The On-Site Assistant Manager may vary his/her work hours to assist in providing overall supervision of the security force; however, the chargeable hours for this position shall not exceed the authorized daily staffing level listed in Section 2.3.1. The On-Site Assistant Manager shall meet the following minimum qualifications:
2.2.10.2. all the minimum requirements for Supervisors, as listed in Section 2.2.7;
2.2.10.3. have at least three (3) years of supervisory experience in security, military or law enforcement operations;
2.2.10.4. bachelor’s degree in security administration, public administration or related field or any equivalent combination of education, training and experience that provides the requisite knowledge, skills and abilities to manage a security activity;
2.2.10.5. possess excellent written and verbal communications skills;
2.2.10.6. act as the designee and to assist with all other duties in absence of the On-Site Manager; and
2.2.10.7. must have the State of Florida Class “MB” Security Agency Manager License.