MCO Connections
Welcome to MCOcares.com, brought to you by the Greater Orlando Aviation Authority’s Customer Experience Department. We hope that this will be your one stop shop for everything an airport employee may need. In addition to employee resources, employment opportunities and employee discounts, you will also find the latest happenings in our community here on our MCO Connections page. Things are always changing, so check back often!
Employee Parking Update – Effective November 9, 2020
MCO employees will soon be parking in the C-Garage. Here are some additional details that will help employees make this transition. Hang tags – All vehicles shall display their hang tag at all times.Credentials – All Employees must have current credentials (current...
Mobility Week 2020 & Love To Ride Florida
Each year the Florida Department of Transportation hosts a statewide campaign called, "Mobility Week." Mobility Week is a statewide celebration of making smart , efficient, and safe transportation choices. During Mobility Week, counties, cities, and transportation...
Sunflower Lanyard Program
The Greater Orlando Aviation Authority is excited to announce that we are starting a new program in the Orlando International Airport. The program is called the Hidden Disabilities Sunflower Lanyard Program. This program will help identify our guests who have hidden...
GOAA Blood Drive – October 14 & 15 2020
GOAA will be hosting a Blood Drive on: Wednesday, October 14, 2020 - 7:30 AM - 12:30 PM Thursday, October 15, 2020 - 11:00 AM - 4:00 PM The bus will be parked at the Terminal –Level 3, Side A - Departures West end, near JetBlue ticket counter All donors will receive...
Employee Parking Modification – November 9, 2020
As we continue to see parking numbers increase, and in anticipation of the Holidays, GOAA is making an adjustment to the temporary Employee parking accommodations. Effective November 9th, at 0001L (at 12:01 a.m.), all Employees with Employee Parking Lot hangtags will...
CARES Program Update for Orange County Individuals & Families
CARES Program Update for Orange County Individuals & Families Orange County Government has invested an additional $30 million into the Individual and Family Assistance Program, increasing the total investment to $60 million. The program provides a one-time payment...
Delivering Great Service with a Mask
Delivering great customer service may feel challenging while wearing a mask. Here are some tips to help you overcome that barrier. Click here for a Pdf of the poster.
National Customer Service Week 2020
October 5-9, 2020 is National Customer Service Week! A little history on the event... Established by the International Customer Service Association (now Professional Association for Customer Engagement), National Customer Service Week was proclaimed an official event...
Updated Amenities at MCO
As air travel buoys back with approximately 20,000 departing passengers a day at Orlando International Airport (MCO), a number of amenities have been added, including a selection of new vending machines to increase passenger retail shopping options and enhanced,...
Sheltair Virtual Run 2020
Join Sheltair for their first annual Virtual 5K Run! Sheltair is passionate about supporting and giving back to the communities which they operate in. Food banks all over have seen a surge in demand recently.The proceeds from this run will be donated to local food...