MCO Connections
Welcome to MCOcares.com, brought to you by the Greater Orlando Aviation Authority’s Customer Experience Department. We hope that this will be your one stop shop for everything an airport employee may need. In addition to employee resources, employment opportunities and employee discounts, you will also find the latest happenings in our community here on our MCO Connections page. Things are always changing, so check back often!
GOAA Blood Drive – October 14 & 15 2020
GOAA will be hosting a Blood Drive on: Wednesday, October 14, 2020 - 7:30 AM - 12:30 PM Thursday, October 15, 2020 - 11:00 AM - 4:00 PM The bus will be parked at the Terminal –Level 3, Side A - Departures West end, near JetBlue ticket counter All donors will receive...
Employee Parking Modification – November 9, 2020
As we continue to see parking numbers increase, and in anticipation of the Holidays, GOAA is making an adjustment to the temporary Employee parking accommodations. Effective November 9th, at 0001L (at 12:01 a.m.), all Employees with Employee Parking Lot hangtags will...
CARES Program Update for Orange County Individuals & Families
CARES Program Update for Orange County Individuals & Families Orange County Government has invested an additional $30 million into the Individual and Family Assistance Program, increasing the total investment to $60 million. The program provides a one-time payment...
Delivering Great Service with a Mask
Delivering great customer service may feel challenging while wearing a mask. Here are some tips to help you overcome that barrier. Click here for a Pdf of the poster.
National Customer Service Week 2020
October 5-9, 2020 is National Customer Service Week! A little history on the event... Established by the International Customer Service Association (now Professional Association for Customer Engagement), National Customer Service Week was proclaimed an official event...
Updated Amenities at MCO
As air travel buoys back with approximately 20,000 departing passengers a day at Orlando International Airport (MCO), a number of amenities have been added, including a selection of new vending machines to increase passenger retail shopping options and enhanced,...
Sheltair Virtual Run 2020
Join Sheltair for their first annual Virtual 5K Run! Sheltair is passionate about supporting and giving back to the communities which they operate in. Food banks all over have seen a surge in demand recently.The proceeds from this run will be donated to local food...
Congratulations to Mr. Callum!
Greater Orlando Aviation Authority Director of General Aviation, Cyrus Callum, has been recognized by the Federal Aviation Administration (FAA) as the 2019 General Aviation Manager of the Year for the Southern Region. The annual Airport Safety Award winners were...
URW’s SHOPMCO Scoop – August 2020
To view as a pdf, please click here.. SHOPMCO Scoop! NOW OPEN * TERMINAL A Dunkin Donuts & Baskin Robbins LIDS Natalie’s Candy Naturally Inspired Orlando Market Starbucks Universal Studio Orlando TERMINAL B Cariloha Hudson News Johnston & Murphy Ron Jon Surf...
A Note to our Cleaning Professionals…
Flagship and their subcontractors have been working tirelessly keeping our airport clean. All we can say is WOW! To the employees of Flagship, FCS Facility Services, Sterling Building Services and Southeast Airport Services, thank you for keeping our buildings clean,...